Who we are

This site is being operated by ViAGO® International Limited. Our website address is: https://viagointernational.com.

We believe that any information you supply us, either via this website or as a result of further communication by email or phone, is confidential and we will not share anything you tell us with anyone else.

What personal data we collect and why we collect it

Your information is collected so that we can respond appropriately to your enquiry. Should you decide to purchase products or services this information may be retained to help best deliver these products or services.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

The information we collected is contact information. This contact information includes name, role, and two forms of contact details, usually phone and email address. Depending on the service you are requesting the option is provided where you can add a message to help us understand your needs.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google tracking on this website

We use Google Conversion tracking to better understand what viewers who clicked on our paid advertising searched for. Conversion tracking uses cookies on your computer during the course of your visit to this website. For more information, click here

Note that you can use the browser settings of your web browser to better understand what viewersmanage the use of cookies on your computer and/or to delete cookies.

HubSpot tracking on this website

This site uses Hubspot to manage content and understand what viewers are interested in from the website. For more information, click here

Who we share your data with

Your data is used internally within ViAGO for managing our client communications. Should you purchase services as a result of your interactions with ViAGO your data will be shared as needed with subcontractors involved in the delivery of these services to ensure these services are correctly delivered.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

At any time you can send us an email or fill in a contact form and request that your personal information be modified, or deleted. If following correspondence with us you have opted in to a newsletter you also have the option to opt out again. To opt out of any newsletters you are receiving simply send us an email or fill in a contact form stating that you are opting out of our newsletter.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

What third parties we receive data from

ViAGO is a accredited WiseService Partner working with WiseTech Global Limited. From time to time as appropriate with their privacy policy we may receive data to enable us to better serve the WiseTech Global customer base.