Go on, make a cuppa, this is quite a thorough read!

INTRODUCTION

The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information.

Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

WHO WE ARE

This site is being operated by ViAGO® International Limited. Our website address is: https://viagointernational.com.

We believe that any information you supply us, either via this website or as a result of further communication by email or phone, is confidential and we will not share anything you tell us with anyone else.

CREDIT

This document includes aspects adapted from a template from SEQ Legal (https://seqlegal.com) and modified by Website Planet (www.websiteplanet.com)

WHAT PERSONAL DATA WE COLLECT AND WHY

Your information is collected so that we can respond appropriately to your inquiry. Should you decide to purchase products or services this information may be retained to help best deliver these products or services.

The following types of personal information may be collected, stored, and used:

  1. information about your computer including your IP address, geographical location, browser type and version, and operating system;
  2. information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
  3. information, such as your email address, that you enter when you register with our website;
  4. information that you enter when you create a profile on our website—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details;
    information, such as your name and email address, that you enter in order to set up subscriptions to our emails or newsletters, or both;
  5. information that you enter while using the services on our website;
  6. information that is generated while using our website, including when, how often, and under what circumstances you use it;
  7. information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
  8. information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;
  9. information contained in any communications that you send to us by email or through our website, including its communication content and metadata; and
  10. any other personal information that you send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (e.g. EXIF, GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORMS

The information we collect is contact information. This contact information includes name, role, and two forms of contact details, usually phone and email address. Depending on the service you are requesting the option is provided where you can add a message to help us understand your needs.

COOKIES

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Note:

  • Most browsers allow you to refuse to accept cookies
  • You can delete cookies already stored on your computer
  • Deleting cookies may have a negative impact on the usability of this website.
GOOGLE TRACKING ON THIS WEBSITE

We use Google Conversion Tracking to better understand what viewers who clicked on our paid advertising searched for. Conversion tracking uses cookies on your computer during the course of your visit to this website. For more information, click here

Note that you can use the browser settings of your web browser to better understand what viewers manage the use of cookies on your computer and/or to delete cookies.

HUBSPOT TRACKING ON THIS WEBSITE

This site uses HubSpot to manage content and understand what viewers are interested in from the website. For more information, click here

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

YOUR PERSONAL INFORMATION

At any time, you can send us an email or fill in a contact form and request that your personal information be modified or deleted. If following correspondence with us you have opted in to a newsletter you also have the option to opt out again. To opt out of any newsletters you are receiving simply send us an email or fill in a contact form stating that you are opting out of our newsletter.

  • You can request that your data be deleted or corrected
  • You can access the data we have about you
  • You can request that your data be transferred to another party

Your data will only be used where you have given consent in line with this privacy policy.

Please let us know if the personal information that we hold about you needs to be corrected or updated.

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

  • You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
    • the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address).
  • We may withhold personal information that you request to the extent permitted by law.
  • You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

DISCLOSING PERSONAL INFORMATION

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  • to check comments through an automated spam detection service

Except as provided in this policy, we will not provide your personal information to third parties.

SECURITY OF YOUR PERSONAL INFORMATION

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our HubSpot partner servers. For more information, click here

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

AMENDMENTS

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify registered users of changes to this policy by email or through the private messaging system on our website.

INCLUSION OF THIRD PARTY WEBSITE CONNECTIONS

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

WHAT THIRD PARTIES WE RECEIVE DATA FROM

ViAGO® International Limited is an accredited WiseService Partner working with WiseTech Global Limited. From time to time as appropriate with their privacy policy we may receive data to enable us to better serve the WiseTech Global customer base.